How to Request a Fraud Alert or Active Duty Alert

 

Fraud Alerts

Fraud alert messages notify potential credit grantors to verify your identity before extending credit in your name in case someone is using your information without your consent. There are several options when it comes to fraud alerts:

Initial Fraud Alert/1-Year Fraud Alert

An initial fraud alert, or a 1-year fraud alert, can be placed on your file at your request with proof of your identity. This alert will remain on your file for one year and automatically expires unless you remove it before the end of the term.

Extended Alert/7-Year Fraud Alert

An extended fraud alert, or a 7-year fraud alert, can be placed on your file at your request with proof of your identity and a copy of a police report or identity theft affidavit. This alert will remain on your file for seven years and automatically expires unless you remove it before the end of the term.

If you choose to place or remove a fraud alert online, please click the button below.

 

Active Duty Alerts

An active duty alert will alert credit grantors to verify your identity before extending credit in your name in case someone is using your information without your consent. An active duty alert can be placed on your file at your request with proof of your identity. This alert will remain on your file for a minimum of 12 months and automatically expires unless you remove it before the end of the term.

If you choose to place or remove an active duty alert online, please click the button below.

 

If you prefer, you can place or remove a fraud alert or an active duty alert via mail or fax by filling out and printing the appropriate form below.

Our Consumer Support Team is also available via phone, during the listed hours of operation, to assist with any questions and to process your request.

Fraud Alert or Active Duty Alert Request

Removal of a Fraud Alert or Active Duty Alert Form

Summary of Rights of Identity Theft Victims

Consumer Forms - Remedying the Effects of Identity Theft - Icon