How to Request a Security Freeze

A security freeze is designed to prevent credit, loans and services from being approved in your name without your consent, but may also delay or interfere with or prohibit the timely approval of any subsequent requests or application you make regarding new credit, loans or services.

If you choose to place, permanently remove or temporarily lift a security freeze online, please click the button below.


If you prefer, you can place, permanently remove or temporarily lift a security freeze via mail or fax by filling out and printing the appropriate form below.

Our Consumer Support Team is also available via phone, during the listed hours of operation, to assist with any questions and to process your request.

Security Freeze Request

Temporarily Lift or Permanently Remove a Security Freeze Form

Remedying the Effects of ID Theft (Information)

Consumer Forms - Remedying the Effects of Identity Theft - Icon