How to Request a Security Freeze

A security freeze prevents others from obtaining your information. However, a security freeze does not apply to certain circumstances, for example, to review or collect an existing account.

Our Consumer Support Team is available via phone, during the listed hours of operation, to process your request. Additionally, you may fax or mail your request using the forms on this page.

Security Freeze Request Form

Temporarily Lift or Permanently Remove a Security Freeze

Remedying the Effects of ID Theft (Information)